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What You Agree To When You Use rouleta

These Terms & Conditions set the ground rules for every account on rouleta — from how you fund your wallet with PayPal, Venmo, or Play+ to how we handle disputes and account closures.

US-eligible states onlyPayPal, Venmo, Play+ coveredAccount wallet rules includedMobile access terms applyUpdated without prior notice
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rouleta What You Agree To When You Use rouleta
TERMS CONTACT PATHS

Reach Us About These Terms

If a clause in these Terms & Conditions is unclear or you need to flag a dispute, we have three direct paths. Players in Philadelphia and Phoenix have used all three to resolve account-level questions quickly. Choose the one that fits your situation — live chat is fastest for real-time questions, the contact form works when you need to attach documentation, and email is there for formal written correspondence.

Live Chat Open the chat icon from any page while logged in and ask your terms question directly. Responses address your specific account context, not a generic script.
Contact Form Use the contact form when you need to attach a screenshot or transaction reference. We route form submissions to the account compliance team for review.
Email Support Send formal terms correspondence to our support address for a written record. Reference your account ID and the clause number you're questioning for a faster reply.
HOW WE HANDLE THIS

Account Security and Policy Commitments

These commitments sit underneath every clause in our Terms & Conditions. They describe how we protect your data, how your account information is stored, and what rights you have when you want something changed or removed. None of these practices are hidden in the fine print — we put them here so you can check them before you agree to anything.

Data Handling

Account data — including payment history from PayPal, Venmo, and Play+ transactions — is stored with encryption at rest. We do not sell account data to third-party advertisers.

Cookie Policy

We use session and analytics cookies to keep your login active across devices and to track which pages you visited. You can manage cookie preferences through your browser settings at any time.

Account Security

Two-step verification is available on all accounts and strongly encouraged. If you suspect unauthorized access, contact live chat immediately — we can freeze account activity while we investigate.

Requesting Changes

To update personal details, correct a payment method, or request account data deletion, submit a written request via the contact form with your account ID attached for verification.

Frequently Asked Terms & Conditions Questions

These are the questions we get most often about how our Terms & Conditions work in practice. Each answer reflects the actual policy — not a generalized summary — so you know exactly where you stand before you fund your account or place a wager.

Yes. All deposits and withdrawals through PayPal, Venmo, and Play+ are covered under our terms. Those providers' own agreements also apply separately to how they process the transaction on their end.

We may update the terms at any time and will post the revised version on this page. Continuing to use your account after the update goes live counts as acceptance of the new terms.

If your state's law no longer permits this type of platform, we will restrict access to your account in line with applicable law. Any verified balance in your account wallet will be returned via your last verified payment method.

Open a dispute through live chat within 30 days of the transaction date. Attach your PayPal, Venmo, or Play+ transaction reference so our compliance team can pull the matching record on our side.

We retain account records for as long as required by applicable state and federal law. After that period, personal data is deleted or anonymized. Submit a data deletion request via the contact form to start the process.

Yes, the same Terms & Conditions apply whether you access your account through a mobile browser, a saved home-screen shortcut, or a desktop session. Device type does not change your agreement.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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